Urgent appointments

Please try to call as early as possible (the appointment line opens at 8:00am) and explain to the receptionist that you require an urgent appointment.

You will either be given a time to attend or a doctor will call you to assess the urgency of your call.

To request an urgent appointment for today (Monday to Friday) during opening times:

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.

Routine appointments

Patients are encouraged to see their usual doctor and to follow through an illness with the same doctor whenever possible.

Please plan ahead, especially if you wish to see a particular doctor on a particular day, as it is often difficult to accommodate such requests at short notice.

To request a routine appointment in advance during opening times:

When you get in touch, we’ll ask what you need help with.

We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.

Get medical advice from a doctor or nurse

To ask a non-urgent medical question:

We will respond within 2 working days during opening times.

Telephone advice

The doctor can be consulted for advice on the phone if you do not think an appointment is necessary.

Enhanced access

North Cotswold improved access appointments

Additional GP appointments are available from the following GP surgeries and Hospitals across the North Cotswolds.

These pre-bookable appointments can be made through the surgery and are available for patients registered with North Cotswold Practices at one of the following locations each weekday until 8pm and Saturday Mornings:

  • Stow Surgery
  • Chipping Campden Surgery
  • Westwoods Surgery, Northleach
  • Moore Health Centre, Bourton on the Water
  • North Cotswold Hospital, Moreton in Marsh

Weekend appointments will be available in other parts of the county.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact the surgery or local pharmacist in the usual way.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

North Cotswolds Hospital MIU

The Minor Injury and Illness Unit (MIIU) at North Cotswolds Hospital in Moreton is open from 8am and 8pm, 7 days a week.

The team specialises in treating the following:

  • Sprains
  • Simple fractures needing x-rays
  • Simple wounds that may need suturing (stitches)
  • Minor burns
  • Emergency contraception
  • Minor head injuries with no loss of consciousness
  • Minor illness, earache, sore throat, etc.
  • Skin problems such as rashes, bites, stings and infections
  • Eye conditions including foreign bodies and conjunctivitis
  • X-ray facilities are available in Moreton but they aren’t always available. If you require an x-ray, you may be asked to attend a different location.

Appointments are required and these can be made by calling 111 or the MIIU directly on 0300 421 8774 and using option 1.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are too unwell to attend surgery, please call the surgery on 01451 830625 before 10am giving details of your problem so that the doctor can assess the urgency of the visit.

Related information

Health A to Z

Sick notes

Test results